COMMONWEALTH OF MASSACHUSETTS
MASSACHUSETTS SENATE
STATE HOUSE, BOSTON 02133

Senator Joan B. Lovely
State Senator
2nd Essex District

FOR IMMEDIATE RELEASE:

January 18, 2024

Senate Acts to Protect Consumers During Real Estate Appraisals

Legislation would establish statewide standards for appraisals, mitigating risk for residents

(BOSTON—1/18/2024) Senate Assistant Majority Leader Joan B. Lovely (D–Salem) announces the Massachusetts Senate passed legislation to enhance consumer protections for residents receiving appraisals for their own real estate, or prospective real estate.

S.2550—An Act providing consumers with equal protection for all real estate appraisals—would require that all real estate appraisals in the state be conducted exclusively by certified or licensed appraisers. If passed into law, the bill would help build consumer trust in the appraisal process by ensuring appraisers are qualified and fall under appropriate regulatory oversight.

“Real estate costs in Massachusetts have emerged as major issues for both buyers and sellers alike,” said Senator Lovely. “An Act providing consumers with equal protection for all real estate appraisals creates the guardrails necessary to protect consumers and ensure that the real estate appraisal process is done in a professional, fair, and accurate manner. “

“As a Senate and a Commonwealth, we are investing monumentally in our state’s housing, with the goal of making buying a home more affordable for every resident,” said Senate President Karen E. Spilka (D-Ashland). “This legislation ensures that when our residents reach the critical moment of receiving an appraisal, Massachusetts has their backs by ensuring the property is valued fairly and accurately. I am grateful to Majority Leader Creem for sponsoring this important legislation, and to Chair Rodrigues and Cronin for their support and leadership in the committee process.”

“People are surprised to learn that under current Massachusetts law, anyone can conduct a real estate appraisal, even if they don’t have the appropriate education and experience,” said Senate Majority Leader Cindy Creem (D-Newton). “By mandating that real estate appraisals be conducted by certified and licensed professionals, we are protecting Massachusetts consumers from sham or inaccurate appraisals that can have serious financial consequences.”

“I’m delighted the Senate has approved this consumer protection legislation that will greatly benefit and protect Massachusetts homeowners from bad actors in the industry. Homeowners in the Commonwealth who are exploring a potential sale of their property should not have to worry about unnecessary appraisals or unlicensed operators who do not act in good faith,” said Senator Michael J. Rodrigues, Chair of the Senate Committee on Ways and Means. 

“Purchasing or selling real estate is one of the most impactful decisions people make,” Senator John J. Cronin (D-Fitchburg), Senate Chair of the Joint Committee on Consumer Protection and Professional Licensure. “This legislation ensures the appraisal process is fair, accurate, and supports property owners’ long-term security.”

Under current law, Massachusetts allows any person, without having to meet any standards such as education and experience, to perform valuation services for estate settlements, divorces, business dissolutions or litigation, among other things. This exposes consumers to unreasonable risk, as an individual who is not licensed or certified may prepare unsupportable valuations while operating outside of regulatory oversight and accountability. Unlicensed appraisers also mean that there is no recourse by state’s Division of Occupational Licensure when a consumer is harmed.

According to the Appraisal Subcommittee of the Federal Financial Institutions Examination Council, forty-two other states ensure consumers are protected by requiring the use of certified or licensed appraisers for all real estate appraisals. By contrast, with licensing required only for federally related transactions such as some mortgages, Massachusetts fails to fully protect consumers. This laxity permits unlicensed individuals to conduct real estate valuation services for any other purpose.

Under the legislation, to attain and retain state certification or licensing for appraisals an individual would be required to meet national and state standards, which include:

  • Completing 200 to 300 hours of classroom appraisal education and passing exams.
  • Participating in 15 hours of classroom instruction on the Uniform Standards of Professional     Appraisal Practice.
  • Accumulating 1,000 to 3,000 hours of supervised appraisal experience.
  • Passing a 4- to 6-hour national licensing examination.
  • Completing 28 hours of continuing education every two years, including 7 hours focused on the Uniform Standards of Professional Appraisal Practice.

The effort to increase appraisal licensure has robust support from real estate appraisal professionals.

“Today’s action by the Senate brings the Commonwealth closer to providing all consumers with assurance that their real estate appraisal is performed by a qualified, licensed professional,” stated Howard Dono, MRA, President of the Massachusetts Board of Real Estate Appraisers. “The MBREA appreciates the leadership of the bill’s sponsor, Senator Cynthia Creem, and Senate President Spilka for their commitment to consumer protection.”

Having been passed by the Senate, the legislation now moves to the Massachusetts House of Representatives for consideration.  

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